Spinnup, and our associated companies and labels (including the Universal Music group of companies and associated labels), respect the security and privacy concerns of users of this and all the websites we operate and/or control. Personal information collected through the Website will be controlled by Spinnup which is the data controller for the purposes of the data protection legislation (“the Legislation”).
In order for you to use Spinnup’s service, we need some of your personal data so that we can identify you amongst all of our other artists and users when we:
report sales and usage to you;
send out your music to our distribution partners;
monitor your account;
provide you with help and support;
collect your subscription fees;
let you know about new services that we have; and
help you to sell your music.
Signing up, Account Set Up And Providing You With Spinnup’s Services
In order to provide you with our products and services, Spinnup will require some basic personal information from you. This information may include: the name of the person holding the Spinnup account, your postal address, your phone number, your email address, your credit or debit card information so that we can collect any fees that may be due from you to us, your bank or paypal account details so that we ensure that money can be credited to you from the sale of your music and some personal information so that we can ensure a secure way of retrieving your password or username for you if you forget them.
We may also need to collect some of your non-personal information including the track/ album details, artist information and the name(s) of the person or entity that owns and controls the rights to the tracks, albums and/or artwork that you upload to your Spinnup account. Such information may, without limitation, be used to monitor how certain albums and/or tracks are selling for ranking charts. Please note that by using the Spinnup service, you agree that Spinnup shall have the right to provide information about the sales of your recordings to third parties and to compile such information in charts and for other analytical purposes. From time to time Spinnup might also present you with a voluntary survey or questionnaire about our current or possible future services or products that asks for non-personal information from you.
We may use your information to prevent or detect fraud or abuses of the Website and enable third parties to carry out technical, logistical or other functions on our behalf.
You do not have to provide your mobile phone number when you sign up to the service. If you do provide your mobile phone number to us you are agreeing that we may use this number to contact you by sending messages to your mobile phone. If you do not wish to receive any messages from us you should reply STOP to the SMS message that you receive from us.
Sharing of Information
We also share your personal information with our scouts and our distribution partner (X5 Group AB) in order for you to have the opportunity to get help with marketing, distributing and promoting your music. Our scouts will also receive a report on the number of sales your music generates and other information that we provide them from time to time in order for us and the scouts to be able to offer you the best service possible.
We will from time to time engage certain other companies and individuals to perform certain functions on our behalf such as payment processing, delivery of products to distribution partners (including X5 Group AB) and the provision of usage and sales reporting and providing customer services. These companies will have access only to your personal information needed to perform their functions and may not use it for other purposes. Further, they are required to process your personal information in accordance with this privacy notice, in accordance with our instruction and as otherwise provided for in the Legislation.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Spinnup or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Spinnup, our artists, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Our Use Of Information
The information collected is used to provide users of the Spinnup service with the products or services they have requested, to customise the user’s online experience and to improve the content of the Website and the products and services which are available through Spinnup’s offering. Other uses of this information include the internal review of the webpages visited, tracking the progress and number of entries in promotions and contests, monitoring the interaction between users and Spinnup’s scouts, tracking the number of users of the site and where appropriate, services purchased through the site. Note that in order to keep our registered users informed about the operation of our services, we may send emails and announcements that are needed for the proper functioning and administration of our sites and service.
Messaging And Communicating Within Our Service
Our service provides the unique opportunity and platform for artists to meet talent scouts and we are always looking for ways to help you and your creative endeavours. In the event that we build functionality and community focused services to facilitate such opportunities such as blogs, news boards, instant messaging and other similar services, you should be aware that any information you share is visible to other users. Please note that information that you share on one of these forms of communication can be viewed, obtained or used by others to contact you. By accessing these features and disclosing personal information, you affirmatively consent to the distribution of your personal information. Spinnup is not responsible for the personally identifiable information you choose to submit in these forums and you are solely responsible for any content that you post there, including, but not limited to, any personal information that you choose to reveal. In using any of these services, you agree that you will not use them for any purpose that is unlawful or in violation of Spinnup’s Terms and Conditions. Please note that Spinnup may, in its sole discretion, monitor postings in these forums to assure that users are complying with the Spinnup’s Terms and Conditions.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us as part of the sales transaction.
When we confirm your order we will show only the last four numbers of the credit or debit card used to pay for the purchase. We transmit the full card details as required by the appropriate credit/debit card company when processing the order and payment and will check the payment details provided are valid. You consent to such checks being made. In performing these security checks personal information provided by you may be disclosed to a registered Credit Reference Agency. They may keep a record of that information. These checks are performed only to confirm your identity and that the payment details provided are valid. We do perform or ask the Credit Reference Agency to perform a credit check.
If you use a shared computer to access the Website and to register you should always make sure you sign out of your account once you have finished and you must keep your account information private and confidential.
Third Party Cookies
When you visit the Website a snippet of code (often called a ‘pixel’, ‘beacon’ or ‘tag’) may set or retrieve an anonymous user ID stored in a cookie on your computer by a third party advertising network. By assigning a single anonymous user ID that can be accessed by any website, these companies enable advertisers to target appropriate adverts to you across a large network of websites and monitor which adverts you see.
This data is completely anonymous and associated only with your browser / device. Spinnup will not supply any personal information we may also have about you. In some cases these advertising networks may receive your IP address as part of the process of displaying adverts, but this is not data Spinnup will provide.
These third party cookies cannot be used to identify an individual user, but only for statistical purposes, for example, in providing you with advertisements that are more relevant to your interests. Additionally, the companies that generate these cookies have their own, very strict, privacy policies but we don’t have access to these cookies; other than allowing them to be served, we have no role to play in these cookies at all (although we may use statistical information arising from these third party cookies and provided to us by third parties, to improve the targeting of advertisements to users). If you wish to block third party cookies, you can do so in your browser’s security settings – indeed, the majority of browsers will block them by default.
Advertising on this Website
Spinnup does not have access to or any control over these technologies and their use. Please refer to the privacy policies of these advertisers for information about how any information you provide through the advertising may be used.
Forwarding Web Pages
If we provide you with the opportunity to refer a friend to the service via email, we will need to collect your email address and the email address of those to whom you send the page. We will only use the email address to send the webpage, and the addresses will be deleted once the page has been sent. However if you have opted in to receive information and promotions from us as set out above using the same email address, we will retain your email address for this purpose unless and until you notify us that you wish to stop receiving information from us.
Website and Links to External Websites
We may incorporate links to websites not owned or controlled by Spinnup including through advertising featured on this website. Spinnup is not responsible for the content of any external websites and is not responsible for the data collection practices of any external website.
Whenever we obtain your personal information we take reasonable precautions to protect it from unauthorised access or disclosure, but we cannot guarantee the security of your personal information transmitted over the internet. We accept no liability for any disclosure of data due to errors in transmission, unauthorised third party access or other acts of third parties, or acts or missions beyond our reasonable control.
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at spinnup.zendesk.com.
Access to Information
The Legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Legislation and any access request may be subject to a fee of £10 to meet our costs in providing you with this information.
Questions and Contact
If you have any questions or concerns about the privacy of your personal information while using the Website, please feel free to contact us at spinnup.zendesk.com.